Released 27 July 2022
Request:
Please could you confirm how many outpatient appointments at your trust were cancelled, postponed or rescheduled for the reason that the patient’s case notes were missing or lost?
Please can I have at least three separate figures: a total for each of the following 12-month time periods and monthly sub-totals if possible:
- April 1 2021 – March 31 2022
- April 1 2020 – March 31 2021
- April 1 2019 – March 31 2020
Information disclosed:
This data is not routinely collected or reported by the Trust.
When notes are not available our clinical staff use electronic records or if necessary, a new temporary file is created which is later merged with the primary record. Outpatient appointments are not cancelled for this reason.
Since this information is not held by the Trust, it is not available under the terms of the Act.